Customer Service 1-877-572-1970
About Cabin and Lodge.com

About  Cabin and Lodge.comecommerce provided by Yahoo! Small Business

Cabin and Lodge has one of the largest selections of rustic log cabin furniture, lodge gifts and accessories on the internet. We have brought together over 1,600 unique gift items specifically for people who love rustic décor such as rustic cabin bedding, rustic wood furniture, rustic lighting and the great outdoors and have priced our rustic log cabin, lodge gifts and accessories affordably.

We feature one of the largest selections of duck and game bird carvings on the web. We also feature decorator quality rustic lighting, the finest rustic furniture available, log cabin accessories such as lodge pillows and rugs, cabin bedding and furniture, gifts for hunters and fishermen, hard-to-find bar items, clocks, weather stations and much more. Thank you for shopping with us!

Yahoo Five Star Top Service Merchant Rating

The Five Star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in Yahoo's Merchant Rating System, and that customers who have ordered from that store have given it the highest ratings based on customer service, product quality, timely deliver and security.

Click here to see customer ratings and comments about Cabin and Lodge.com on Yahoo Shopping.

PRIVACY POLICY


*This privacy notice discloses the privacy practices for Cabin and Lodge.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3.The security procedures in place to protect the misuse of your information.

4.How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

-We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

-We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

-Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

-You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- See what data we have about you, if any.

- Change/correct any data we have about you.

- Have us delete any data we have about you.

- Express any concern you have about our use of your data.

Security

-We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

-Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

-While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

-If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 704-301-1175 or via email at Office@CabinandLodge.com

GIFT CERTIFICATES

If you wish to purchase a gift certificate simply call our toll free number and furnish our customer service personnel with the following information: Your name, address, credit card information, person to receive certificate, where you want it mailed, amount of certificate, and all contact information. We will then mail a printed certificate to either you or the recipient which states who it is presented to, who it is from, the amount of the certificate, and how to redeem it. Your credit card will not be charged until their order is placed and shipped.

FIVE STAR SERVICE RATING
Cabin and Lodge.com has been awarded Yahoo's Five Star Service Rating . The Five Star Top Service icon next to our name is a sign of superlative quality. It means that Cabin and Lodge.com is participating in Yahoo's Merchant Rating System, and that customers who have ordered from our store have given us the highest ratings for customer service, quality products, timely delivery, and security. Be sure to read some of our customer's comments in the "Customer Comments" section on the left side of the page.

HOW WE KEEP PRICES LOW
We are a non-stocking retailer...meaning that all of our inventory is shipped directly to you from our suppliers. We travel all over the US to big gift and furniture showrooms to find just the right mix of hard-to-find rustic items for you. This unique system saves money for us resulting in lower prices and free shipping on many items to you. It also means that if you purchase multiple products from us, your order will arrive via multiple shipments from our various suppliers.

SECURE TRANSACTIONS AND PEACE OF MIND FOR YOU
Please feel free to use our easy and secure online ordering system or you can simply call in your order or send it via FAX. We offer great prices, no taxes (outside of North Carolina),and e-mail notification that your order was accepted.For your added security, credit card numbers are deleted 30 days after your order has been retrieved. There is no way to retrieve numbers once they have been deleted which means your card number is completely secure. We use Yahoo's multi-million dollar secure online transaction system to give you the peace of mind that your credit card information is completely safe.

Please let us know if you have any questions or suggestions. You can either call us at the TOLL FREE number listed below or send us an e-mail. Our Internet ordering system is available 24 hours per day 7 days a week. Our customer service hours are Monday-Friday 9:00 a.m. to 3:00 p.m. Eastern Time.

CATALOG
At this time we do not have a catalog. Our business has grown so dramatically from our web business that we do not forsee producing one at this time. All of our products are listed on our web site.

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TELEPHONE,MAIL, AND FAX ORDERS:

Although ordering online at Cabin and Lodge.com and Yahoo Store is completely secure, some people still prefer to order by phone, mail, or via FAX.

TELEPHONE ORDERS: If you'd like to place your order by Phone, please call TOLL FREE 1-877-572-1970 , and someone will be happy to help you Monday through Friday 12:00 Noon to 3:00 PM Eastern time. If our lines are busy simply leave your name and number and we'll return the call as soon as possible.

MAIL-IN ORDERS: Feel free to send us your order via mail with your personal check or money order. We will deposit your check and insure that it clears properly before processing your order. This usually takes 24-48 hours. Please include an email address with your order so that we can easily communicate with you. If you do not have one, a telephone number will suffice. YOUR EMAIL ADDRESS WILL NOT BE GIVEN OR SOLD TO ANY OTHER PERSON OR BUSINESS...YOU HAVE OUR PROMISE ON THIS.

FAX ORDERS: Send a FAX to 704-366-9179 and include the product name, item number, price, your credit card number and expiration date, the full name on the credit card, the billing address of the card, and the shipping address (if different), telephone number, and your e-mail address. We will e-mail you a confirmation as soon as the order is processed. Our fax machine is in a secure, locked room and only two trusted employees have access. You can feel confident that your credit card information will be safe.

Thank you for your business and we hope you will return often!

Cabin and Lodge.com
2810 Selwyn Ave #314
Charlotte, NC 28209

Phone=TOLL FREE 1-877-572-1970 (Monday-Friday 12:00 NOON-3:00 p.m. Eastern Time.)
704-366-9179 (FAX)


Email us at: Office@CabinandLodge.com

DO NOT SHIP ANY RETURNS TO OUR CHARLOTTE, NC ADDRESS UNTIL YOU HAVE TALKED WITH US FIRST.




Office@CabinandLodge.com

Copyright 2013 Cabin and Lodge